Monday, August 12, 2013

Favoritism in the Workplace

Ok, I have to touch on this subject personally because I've been seeing it since I started working. I hate this manner of fuckery. Seriously, why the fuck do people play favorites in the workplace, especially in a customer service setting? Let me give a few examples.

On my second job at Sonic Drive In, the stores in this area were run by this guy Tony. Great. His wife was the GM of my store, his stepson started as kitchen manager before getting bumped to manager. His nephew was a manager of my store before being made GM of another store. His other nephews were kitchen managers and then one other nephew was made manager at my store. Their youngest son was switched from another store to mine when he got wrote up for something that was actually his fault. Now, I'm so damn good at my job they switched me to help shape up another store and paid me more. Wasn't a manager, but might as well have been. Problem is, the whole family worked together and were in positions of power. So eldest son did things like refuse to teach me how to work in the kitchen so one of the other managers who wasn't in the family had to do it. None of the family got wrote up even when they fucked up majorly. 

Fast forward several years. In one of my call center jobs, a certain race of people was shown favoritism. Namely, the white people (I'm just calling it like I see it). None of the black people who deserved to be made floor leads and supervisors were. I got fired for doing my job by holding my ground against a secretary in a hospital trying to tell me how the actual fuck I do my job. Whatever bitch. But one of the team leads commits a major HIPAA violation, costing the company several thousand dollars, and she gets to keep hers. Namely, bitch faxed a message that was supposed to go to a doctor's office in California to Tennessee. And she kept making these types of fuck ups. Another example, I got called into the office because I cuss too much, but the older white women cuss way more than I did on the floor and never got told anything. I got called in for stupid shit like this queerbag on the floor who I didn't like because he was such a disgusting little whore ran and snitched on me for making a comment after getting off a call and then he said I typed too hard. My natural reaction was to let him in on the fact that A) I can't stand his fag ass and B) I will gladly break the keyboard across his fucking skull instead of through my typing if he so much as breathes in my direction anymore. But the little dry snitching queerbag got a position made up for him that made him think he was something and somehow still has a job even though he's another large fuck up. Difference, I'm black,he's white. I know HIPAA inside and out, none of them do.

And now we come to my most recent job. For some reason, they sing the praises of one agent on the floor. They say she confirms the most orders (yeah, i process orders in this one. no more detail needed). What they forget to take notice of is the fact that she fucks up more orders than any three people combined. Every order I get of hers is wrong. So we have a process to escalate people to the supervisors for coaching. We all have escalated this bitch but she still has a job while they fired the last two training classes because they didn't have enough work for them.

Pause. What manner of fuckery is this? Let me get this straight, we have a bitch here who clearly is trying to get fired as she fucks up orders in such blatantly obvious ways that it would be funny if she wasn't fuckin' with my money but you fired two classes of people coming out of training who actually made less errors than her? 

Fuck your favoritism. We should all be treated according to capability. If I happen to be one of the best on the floor, I should feel like it. I should not see someone who is in the running for the worst on the floor being rewarded constantly. That's the shit that makes people find other jobs even though this one is rather simple. So note to all supervisors, you don't get to have favorites. Not only can this lose you some good workers, but this shit opens you up to a lawsuit. What you let one get away with, you need to let another get away with? If it gets everyone else fired, it should get your favorite fired. 

No comments:

Post a Comment